Your trust and the security of your data are our priorities
At SVGator, we value the animations and designs you create for your business. Protecting your work and data is our priority. We are committed to maintaining your trust by handling everything you share with the highest level of care and security. From writing secure code to regularly updating our practices to meet the latest standards, safeguarding your information is integral to what we do.
Trusted by teams at
Availability and Continuity
Backups
SVGator production systems and data are backed up on a regular basis. We run through a checklist to verify data is recorded and usable. Backups are tested on a periodic basis.
Incident Response
In the event of a breach of an SVGator information system, we have a detailed Incident Response plan in place. Our RTO is 60 minutes, and our RPO is 30 minutes.
99% Availability time
SVGator offers a 99% uptime commitment to its customers.
Data Protection and Privacy
GDPR compliant
SVGator meets the compliance requirements of EU GDPR. The rights of users to control their personal data is respected by SVGator.
Data Subject Rights
SVGator facilitates requests through a structured process and maintains a response log to ensure accountability and timeliness under GDPR.
Sub-processor Disclosures
SVGator uses third-party sub-processors to provide and operate the service. Please consult our DPA for third-party sub-processors disclosure.
Technical and Organizational Measures
SVGator technical and organizational security measures are designed to prevent unauthorized access to personal data, and to ensure the ongoing confidentiality, integrity and availability of SVGator service.
International Data Transfers
SVGator ensures appropriate safeguards for international data transfers, including the use of SCCs where applicable.
Platform Security
TLS certification
SVGator enforces HTTPS with HSTS headers and uses only strong cipher suites. TLS 1.2 and above are mandated.
Separate environments
SVGator maintains segregated testing, development, and production environments.
Quality Assurance
All changes to our application are subject to peer review and testing before being merged.
Role-Based Access Controls
Within SVGator application, access to data may be configured to define access privileges.
Security logs
SVGator provides customers with security logs that include key account activity details, such as last login and last modification timestamps.
Data center security
SVGator uses Amazon Web Services (AWS) to host its production servers, databases, and supporting services.
Internal IT Security
Security management team
SVGator has a dedicated security team to enforce secure practices and respond to security incidents quickly and efficiently. The team includes members with responsibilities across infrastructure, application security, compliance, and internal audit.
Employees training
All SVGator employees are required to complete security and privacy training. Training modules are role-based and include GDPR awareness, phishing identification, secure coding, and incident response.
Policies
SVGator’s security policies cover topics such as acceptable use, remote access, data classification, and secure coding. These are reviewed at least annually.
On-Site Security
SVGator offices are secured by keycard access and biometrics, and they are monitored with infrared cameras throughout.
Security certification
SVGator is ISO 27001:2023 certified, demonstrating our commitment to maintaining the highest standards of information security management.
Multi-Factor Authentication
SVGator uses Multi-Factor Authentication (MFA) to enhance account security across our internal systems.
Contact us with any questions or concerns
If you have any questions about privacy, security, or if you've identified a potential vulnerability, please contact us at security@svgator.com.
To learn more about SVGator, be sure to review our Terms of Service and Privacy Policy.